You can ask for a full refund within 14 days of the date of your order, as shown on your Paddle receipt. You do not need to give a reason. Requests made after that date are not refunded, except where the law requires it.

Write to [email protected] from the email address you used at checkout, or include your order number from the Paddle receipt. You can also request a refund from Paddle directly, using the link in your receipt or at paddle.net.

Refunds are paid by Paddle to the original payment method, including any tax that was charged. We aim to approve requests within 5 business days; how long the money then takes to reach you depends on your bank or card issuer. A refunded license stops being valid.

This Policy is in addition to your rights under the consumer law of the country where you live, and to any rights you have under Paddle's Buyer Terms. It does not limit either.

Questions about a refund may be sent to [email protected].